Adobe CC @ UA FAQs
Adobe Creative Cloud 6 (CS6), including Acrobat Pro XI, has been offered to UA students, staff, and faculty for many years at no cost through the NTS Keyserver. Unfortunately, support for Adobe CS6 was discontinued by Adobe in 2014 and Acrobat Pro XI in 2017. As a result, the software is now outdated and lacks a number of features crucial to UA business processes, such as ADA and accessibility requirements, compatibility with newer macOS computers, and security safeguards.
While access to PDF-authoring and creative suite tools is essential, the inherent issues have made continued use of these versions no longer possible. Adobe Acrobat Pro XI and Adobe CS6 will be discontinued at UA on May 9, 2022.
The FAQ accordian directly below this titled 'Are there any free/low-cost alternatives to Adobe Creative Cloud?' includes a list of alternatives to the old Adobe Acrobat Pro XI and Adobe CS6.
Adobe Photoshop | / / |
Adobe Illustrator | |
Adobe InDesign | |
Adobe Lightroom | / |
Adobe Acrobat | |
Adobe Premiere | |
Adobe Audition |
Users who only need the features found in Adobe Acrobat should plan to start using Foxit PDF Creator. For information about all of the options available to replace Adobe Acrobat, visit the PDF Editing Options page.
Your existing license will not be automatically consolidated. If you would like to take advantage of the discounts available through this program please discontinue your existing license then fill out the UA Adobe Creative Cloud request form (, , , or ).
- Faculty
- Staff
- Student with Department Sponsor
- Student Employee with Department Sponsor
Students who need access to Adobe Creative Cloud, but do not have a departmental sponsor, are eligible to purchase at a discounted price.
For departmental license requests or change to an Adobe Creative Cloud license on behalf of a department employees and/or students submit the UA Adobe Creative Cloud request form (, , , or ).
Visit for assistance with software configuration.
Visit for assistance with how to do something, have something done you don't have permissions for, or get answers to questions about Adobe CC @ UA.
For other requests related to Adobe CC @ UA, contact .
The cost of the application is paid for by departments. Licenses purchased after the
start of the contract period will be prorated through the end of our subscription
period (which is August). An example for this would be if a person requests (1) software
license in January, then the cost for that license for the eight months remaining
on the contract period would be about $94.67. At the start of the next contract period,
the license(s) will be renewed at the normal price. The license(s) will be automatically
renewed at the start of each fiscal year at the requesting department's expense, unless
NTS receives a ticket prior to July 1 requesting the cancellation of some, or all,
of the department's license renewal.
- License: Per named person
- Cost of Student (academic work): $142.00 person/year
- Cost of Employee (Staff, Faculty, Adjunct Faculty, or Student Employee): $251.00 person/year
Since this software has a cloud component, but is primarily installed on the desktop, the software is available 24/7/365. Installing the Creative Cloud App on a computer allows for access to all of the applications included in the suite.