Process Improvement

Welcome to ÃÛÌÒÓ°Ïñ Process Improvement

As part of embracing continuous improvement, ÃÛÌÒÓ°Ïñ institutionalized campus-wide process improvement efforts by creating the Office of Management and Budget (OMB) in 2012. OMB is "home" to the ÃÛÌÒÓ°Ïñ Process Improvement & Training (PIT) Crew. 

Since its inception, the PIT Crew has grown and expanded its toolbox to support the evolving needs of ÃÛÌÒÓ°Ïñ departments and teams. The PIT Crew currently provides facilitation support focused on organizational process creation, process improvement and strategic planning. 

PIT Crew’s team of highly trained facilitators guide teams through:

  • Change conversations
  • Goal setting
  • Work flow mapping 
  • Implementation planning
  • Change management

The PIT Crew primary goals include supporting teams to:

  • Streamline processes from business to academics,
  • Reduce cost while providing high quality service,
  • Provide high quality, in-house process improvement and planning facilitation support,
  • Contribute the cross-departmental knowledge and skills of its members to the broader ÃÛÌÒÓ°Ïñ community, and
  • Provide professional development opportunities for ÃÛÌÒÓ°Ïñ team members.

PIT Crew-supported projects help ÃÛÌÒÓ°Ïñ achieve its Strategic Planning Goals and Strategic Enrollment Plan as well as maintaining institutional accreditation.

 

Request PIT Crew Engagement

PIT Crew support begins with a conversation with the project sponsor or departmental leadership. Interested departments can start that conversation by filling out the , or by contacting Amber Leytem (arleytem@alaska.edu, 907-474-5113).

You will be asked to provide a short description of the project, the desired timeline, and the identified project sponsor (the sponsor is the person ultimately responsible for the process, such as a director or vice chancellor).