Process Improvement
Improvement is best driven by the faculty, staff and administrators who know the work and understand stakeholder needs. In complex organizations, such as Ӱ, processes are often supported by multiple departments and governed by local, state, and federal policies. Frequently, it is difficult for a single person to see a process from start to finish and identify where changes should be made to radically improve process function and results.
Using the comprehensive Process Advantage® facilitation approach developed by , the PIT Crew helps cross-departmental teams understand current processes, identify opportunities for improvement, complete a radical process redesign, and manage the change implementation process to make their “new world" vision a reality.
Process Advantage® consists of four phases of work:
In addition to improving existing processes, the PIT Crew also support teams who need to create and operationalize a new process. The PIT Crew will help your team design the new process and produce a high-level implementation plan to move your team quickly from ideas to action.